The Issue: The Digital Adoption Gap

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth rollout. But, complication, ongoing changes, and no clear support often result in a "productivity gap":

• Employee Struggles: Employees struggle to operate new SAP tools or complete advanced transactions, leading to delays and increased dependence on support teams.

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• Workarounds: Users ignore standard SAP processes, which results in inaccurate entries, compliance risks, and wasted time.


• Training Attrition: Traditional training is easily lost, leaving staff unsupported when they face real-time tasks.


• Missed Returns: The entire capability of the SAP system is not realised, as most users access only a small part of its features.

The Solution: Contextual Guidance with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the user experience gap. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can work confidently from the outset.